NIRO-Max是一个机场移动服务机器人，可以像人类一样移动、看、听、思考和说话。在机场嘈杂环境的多人对话中，max还可以分辨出主要对话者。

SLAM技术的应用使得它可以自由行走，自主充电。当用户主动触碰机器人寻求帮助时，Max身上的触摸传感器可以感知用户触摸的位置和方向，并作出反馈。简洁、圆润的设计语言营造出了友好、可爱的视觉感受，这是引发用户互动意愿的关键。

内凹的屏幕造型有助于保护用户隐私，屏幕上方的深度摄像头可以识别用户身份，判断用户距离，并根据距离时时调整喇叭音量，保护用户隐私。可爱的头部和数字面部表情，增加了与机器人互动的人性化。语音识别与触摸屏的有机结合，使它能够快速准确的为用户提供咨询和业务办理。

图1. NIRO-Max交互效果图

NIRO-Max is an airport service robot for customer inquiries and assistance equipped with an AED. It can reach out to passengers in need accurately and flexibly, and proactively provide services with lower business system labor costs and higher operational efficiency. Max can move, watch, listen, think, and speak like a human, and identify the main speaker in a group conversation in a noisy airport environment. The SLAM technology enables it to “walk” freely and charge itself autonomously. When the user touches it for help, the touch sensor on Max can sense the user touch’s position and direction and give feedback. The friendly and lovely appearance created by its simple and round design language is the key to attracting users’ willingness to interact. 

The recessed screen helps protect user privacy. The depth camera at the top of the screen can identify the user and calculate the user’s distance to adjust the speaker volume in real time to protect user privacy. Digital facial expressions in their cute head increase the humanity of interacting with the robot. The organic combination of voice recognition and touch screen provides a quick and accurate response to users.